Real-time customer discovery copilot

Run better discovery interviews with an AI copilot that guides you live

Go deeper on customer pain, stay on track, and ask better follow-up questions during the interview itself — so you learn faster and make better product decisions.

Download for macOS

Built for startup founders doing real customer discovery — not another meeting note taker.

Google Meet — Sarah Chen, Head of Ops @ Relay
2
Sarah Chen
You
Listening...

Live Session

Customer discovery interview

Current Objective

Understand workflow & pain

Stage

Pain discovery

Pitching too early
Mentor Nudge

Go deeper on the manual handoff problem. They mentioned it twice but you haven't quantified the business impact yet.

Ask about revenue loss or time sink.
Talk/Listen 20 / 80
Sentiment Frustrated

Suggested Next Questions

"How often does this happen in a normal week?"

"What breaks downstream when this slips?"

Startups do not find product-market fit by guessing

Customer discovery is one of the best ways to reduce risk — but only if the interview actually uncovers what matters. Too often, it does not.

You stay too close to surface-level pain. You miss the moment that should have been explored. You pitch too early. You leave with notes, but not strong enough signal to make the next product decision well.

That leads to

Blurrier positioning More false confidence Worse product decisions
Building the wrong thing

The real goal is not "better calls".
The real goal is to find real demand faster.

Identify painful problems worth solving

Not surface-level complaints — real blockers.

Hear how customers describe those problems

Their words, not your assumptions.

Learn what is urgent versus merely interesting

Urgency drives action. Interest doesn't.

Spot patterns across interviews sooner

One interview is a signal. Patterns are evidence.

Move toward product-market fit with stronger evidence

Build conviction, not just a feature list.

The biggest discovery mistakes happen during the conversation

Most tools help after the interview. That can be useful. But it does not save the moment you already missed.

After the call

Other meeting tools

  • Record the call
  • Transcribe it
  • Summarize it later
  • Tell you what happened after the fact

During the call

AskTrack

  • Follows your interview plan in real time
  • Tracks what you've learned and what is still missing
  • Flags drift, shallow exploration, and early pitching
  • Suggests what to ask next before the moment passes

The goal is not better notes. The goal is better customer learning.

What it looks like in a real interview

AskTrack watches the conversation and shows you the right nudge at the right moment.

Listening... 14:22

Live Session

Customer discovery interview

Mentor Nudge

Go deeper on the manual handoff problem. They mentioned it twice but you haven't quantified the business impact yet.

Suggested questions

Recommended

"How often does this happen in a normal week?"

"What breaks downstream when this slips?"

Talk/Listen 20 / 80 Sentiment Engaged

How it works

Three steps. About a minute of prep. Then real-time guidance through every interview.

Step 1

Build a sharp plan

Quick selections — who you're talking to, interview type, what you need to learn. About a minute.

Step 2

Get live guidance

AskTrack follows the conversation — nudges, flags drift, suggests questions, tracks your plan in real time.

Step 3

Build the bigger picture

Spot patterns across interviews — repeated pains, shared language, recurring objections. Evidence, not transcripts.

Built for founders trying to find product-market fit

Good fit

  • Startup founders validating a problem
  • Early-stage teams running customer discovery
  • Builders trying to understand real pain before building
  • Founders who review transcripts and wish they had help earlier
  • Teams that care about sharper voice of customer

Not a fit

  • Generic team meetings
  • Note-taking as the main use case
  • Enterprise sales coaching
  • Teams that do not run structured discovery
  • People looking only for post-call summaries

Lightweight, focused, and built for live interviews

Designed to help you during the interview, not take over it.

Short prompts

Not a noisy chat window. So you stay present.

Visible only to you

Your interviewee never knows it's there.

Real-time guidance

Not only post-call analysis.

Guided interview plans

Not generic meeting AI.

Learn faster

Not just capture notes.

Works with Google Meet

Google Meet support is live now.

Pricing

For founders actively running customer discovery.

$49 / month
  • Adaptive live guidance during the interview
  • Guided interview prep
  • Cross-interview insights and takeaways
Download for macOS

FAQ

Is this just another AI meeting note taker?
No. AskTrack is built to improve the interview while it is happening. Notes and summaries are secondary. The core value is better customer discovery in real time.
Why does real-time matter so much?
Because the biggest mistakes in discovery happen during the conversation. Once the call ends, you can analyze it, but you cannot go back and ask the better question you missed.
How does this help with product-market fit?
Better discovery interviews lead to better learning. Better learning helps you identify real pain, hear stronger voice of customer, sharpen positioning, and make better product decisions faster.
Do I need to fill out a long brief before each interview?
No. AskTrack uses a short guided prep flow that takes about a minute. You make a few quick choices about who you are talking to, what kind of interview this is, and what you need to learn.
Which meeting tools does it work with?
Right now, AskTrack works with Google Meet only. More meeting platform support may come later, but Google Meet is the only supported option for now.
Will it distract me?
AskTrack is designed to stay lightweight — short prompts, focused guidance, no noisy interface.
Does it tell me exactly what to say?
Not word-for-word. It guides you with prompts, follow-up questions, warnings, and suggestions on where to go deeper.
Is post-call analysis included?
Yes, but that is not the main point. The main point is helping you improve the interview before the moment is gone.
Who is this built for?
Startup founders and early-stage teams doing customer discovery interviews to understand customer pain, workflow, urgency, and demand.

Better customer discovery. Better signal. Faster path to product-market fit.

Run stronger customer discovery interviews in real time — uncover deeper pain, learn faster, and make better product decisions before building the wrong thing.

Download for macOS